Age Restriction
Customers must be at least 18 years old to purchase products from ecotestshop.com.
Shipping
Delivery times listed on our website are typical estimates but may vary due to unforeseen circumstances. We work closely with our shipping partners to ensure timely delivery and quick resolution of any issues.
For more details on shipping times and costs, please visit our Shipping Information page.
Product Warranty
All products are covered by a 24-month warranty, which includes malfunctions resulting from normal use and accidental issues.
Repairs for damages caused by misuse (e.g., using the device outside its specified conditions) may incur service charges. We are committed to servicing your device whenever possible.
Returns
If you are not satisfied with your purchase, you may return the product within 14 days of delivery for a full refund (excluding shipping and payment processing fees).
Items must be returned in unused, resalable condition in their original packaging. Products returned incomplete or damaged will be shipped back at the customer’s expense.
Please contact us before returning any item. A copy of the original invoice must be included with the returned product.
Compatibility Responsibility
Please ensure product compatibility with your systems before purchase. While we provide detailed specifications, we are not responsible for incompatibility with third-party hardware or software.
If unsure, contact our support team — we will gladly assist you.
Website Content
We strive to ensure the accuracy of all content, including product descriptions, specifications, and images. However, we do not accept liability for unintentional errors or outdated information.
We reserve the right to correct and update website content without prior notice.
Copyright
All content on this website, including text, images, layout, and design, is the intellectual property of ecotestshop.com and is protected by applicable copyright laws.
Pricing and VAT
Prices displayed throughout the site are shown without VAT. VAT will be calculated during checkout based on the customer’s location and legal status:
– **EU retail customers and non-EU companies without VAT registration** will be charged local VAT at checkout.
– **EU companies with a valid VAT number** and **non-EU customers** will not be charged VAT.
Import Duty
For orders delivered within the European Union, no additional import duty will apply.
For non-EU customers, reduced prices (excluding VAT) may be available. Please contact us for details.
Legal Use of Products
Before purchasing, customers should ensure that products comply with all applicable laws and regulations in their country.
By placing an order, you confirm that any product purchased from ecotestshop.com will be used in accordance with all relevant laws, including those related to safety, privacy, and consumer protection.